Guest Services

experience the zoo

Guest Services

The Zoo is 42 acres and home to 905 different animals from the tropics. Komodo Dragons, orangutans, elephants, primates, birds, reptiles, amphibians, and a variety of African animals can be seen daily. Be sure to see the wildest place in Waikiki!

Service Animals

The Honolulu Zoo welcomes individuals with disabilities and their fully trained service animals. Learn more about this policy.

Lost and Found

Visit our Guest Services Office, located at the Zoo’s main entrance, if you have lost an item or child. Open daily to closing.

Wheelchair Accessible

The Honolulu Zoo is accessible for people with a Wheelchair. If you have additional needs for a guest with disabilities please contact us with any questions.

First Aid

A staffed first-aid station is located at the Honolulu Zoo front entrance and is open daily to close. If you need care please contact us at 808.971.7171.


Strollers and wheelchairs are available for rent on a first-come, first-served basis from the gift shop at the Zoo entrance. Learn more about our rentals and pricing here.

Automatic Teller Machines (ATMs)

ATMs are located throughout the Zoo and in front of our entrance. Credit cards are also accepted.