Please know the Morning Safari Tour is in high demand and is a collaborative effort between the Honolulu Zoo Society, the Honolulu Zoo, and Zippy’s. Therefore, payment in full is required to reserve your tour. All changes or cancellations of tours must be submitted in writing. The following fees will be charged for cancellations due to arranging animals to be on exhibit and staffing expenditures.
- Seven days or more prior to your tour date = full refund minus a $75 processing fee.
- Within seven days of your tour date = full refund minus a $100 processing fee.
- Within 24 hours of your tour date = No refund. However, your tour can be rescheduled for an additional $75 fee.
Morning Safari Tours occur rain or shine. Tours are outdoors; please dress for the weather and for walking during your tour. If the Honolulu Zoo cancels tours due to extreme weather or animal needs, a full refund will be issued, or every effort will be made to reschedule your tour.